FAQs

PawPure FAQs

Which cat litter should I choose?

If you want a plant-based option, our tofu and cassava formulas are a good starting point. If you want stronger clumping and odour control, our tofu and bentonite hybrid litter may be a better fit. Trial packs are useful if your cat is sensitive to changes in texture or scent.

What do PawPure pack sizes mean?

PawPure pack sizes are shown by total weight to make comparison easier. A 5kg Single Box is best for everyday buying. A 15kg Bundle is useful once you have found a favourite formula. A 90kg Long-Term Supply is designed for repeat buyers, multi-cat homes or planned split deliveries.

Why should I compare cat litter by total weight?

Cat litter prices can look lower at first glance when pack sizes vary. Comparing by total weight, delivery cost and how long each pack lasts in your home gives a clearer picture of value.

Is PawPure cat litter low dust?

Our litter range is selected with low dust performance in mind. Low dust litter can help keep the litter tray area cleaner and may be more comfortable for cats and owners who dislike dusty formulas.

Can I flush the litter?

Some PawPure formulas are designed to be flushable in small amounts. Always follow the product instructions and local plumbing guidance. Do not flush large clumps at once, and avoid flushing if your plumbing system is old or sensitive.

How does the litter control odour?

Our formulas use fast clumping and odour-control ingredients to help lock in moisture and reduce unpleasant smells. Regular scooping is still important for the freshest results.

Is the litter suitable for kittens?

For kittens, choose a gentle, low dust formula and monitor them during the transition. If your kitten eats litter or has specific health needs, ask your vet before changing litter type.

How should I switch my cat to a new litter?

Introduce the new litter gradually by mixing a small amount with the current litter, then increasing the proportion over several days. This helps reduce stress and gives your cat time to adjust.

Do you offer multi-pack or long-term options?

Yes. PawPure offers 15kg Bundle and 90kg Long-Term Supply options for customers who want to stock up or plan regular litter supply in advance.

What if I need help with my order?

Please contact us through the Contact page with your order number and question. We will help with product, delivery and after-sales support as quickly as possible.